Frequently Asked Questions
How does the Concierge Gifting Service work?
We love helping people show they care by providing a personalized gifting service. You tell us a little about the person you're buying for, the occasion, and your budget, and we take care of everything from sourcing to wrapping to shipping.
To learn more about this service, please visit our Concierge Gifting Service page.
What's the delivery timeline for standard shipping?
We ship all orders within 1-3 business days. Standard shipping times depend on USPS, but typically arrive within 3-7 business days.
What if I need my gift to arrive ASAP?
If your gift is being sent to Los Angeles and you place your order before 12 noon, you can select Courier Delivery at checkout to guarantee same-day delivery. Otherwise, you can selected expedited shipping at checkout for a 2-4 day delivery.
Will I be informed when my gift arrives?
Yes, you will receive shipping notices including an alert that your gift has arrived via email.
Can I order multiple gifts in one shipment?
It's very kind of you to order gifts for multiple people in your life! If you are sending gifts to different addresses, we ask that you submit each one in a separate order while we work on creating multi-address checkout offerings.